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November 28, 2022

Operations Product Analyst

Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America

  • Headquarters Office, 625 State Street, Schenectady, New York, United States of America
  • Rochester Office, 220 Alexander Street, Rochester, New York, United States of America
  • Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America Req #1170

    Friday, October 28, 2022

    Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-its time to make a healthy career move to MVP!

    Full-Time, Exempt

    Nationally recognized regional health plan company seeking an Operations Product Analyst to be responsible for being a product data and filing Subject Matter Expert – including bracketed filing.

    Candidate should understand our insurance products and act as a conduit between product design/strategy and product operation teams. Daily responsibilities include but are not limited to:

    • Facilitating meetings to create business requirements from the product strategies discussions
    • Documenting business requirements for Enterprise-wide distribution
    • Creating process maps as needed from collaborative conversations
    • Brainstorming, creating, and monitoring of Product Data metrics
    • Researching state filing guidelines/rules to assist in Product Filings

    Must also possess excellent communication skills, ability to organize data and coordinate multiple levels of key stakeholders and ability to take product development ideas, proposals and concepts and translate them to business requirements – socializing across Operations and IT to ensure alignment.

    Lastly, be able to identify ways to drive operational excellence and efficiency into processes – using RPA and automation as applicable.

    POSITION QUALIFICATIONS

    Minimum Education:
    Bachelors degree in IT, Business, Communications, Marketing or other related field or equivalent work experience.

    Minimum Experience:
    Minimum of 2 years of health care or insurance experience (which may include vision, mental health, life/casualty insurance or hospital and broker agency) in product development, product marketing, product implementation/operations, or product communications.

    Required Skills:

    • Ability to utilize various software to document processes or maintain process documentation
    • Ability to introduce change to other teams, facilitate and lead conversations across the Enterprise
    • Ability to document and organize business requirements effectively for distribution to various teams
    • Ability to research internal processes or systems to assist with the establishment and/or monitoring of Product Data metrics
    • Self-directed and detail-oriented with strong organizational, multi-tasking skills, solid judgment, and confidence.
    • Excellent computer and software skills including but not limited to: MS Office: Excel, Word, PowerPoint, and Access. Experience with web application data entry programs and data development/management software.
    • Excellent oral and written communication skills for application in dealing with all constituents – co-workers, vendors, and management staff.
    • A team player able to work well in an energetic, dynamic, and deadline-oriented environment.
    • Previous experience required in situations demanding strict adherence to confidentiality.
    • Previous experience required in developing new programs, products, or initiatives.
    • Ability to work independently and prioritize multiple assignments to meet deadlines.
    • Some travel, including overnight, to work with staff in MVPs regional offices required
    • Performs other duties as assigned.
    • MVP Way (if Internal)
    • If External, is curious and consistently challenges the status quo and assumes there is a better way to do things
    • Can tolerate stress and tight turnarounds/deadlines

    About MVP
    MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the EEO is the Law Poster and Supplement protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

    Please apply and learn more – including how you may become a proud member of our team.

    Other details

    • Job Family Claims/Operations
    • Pay Type Salary

    Apply Now

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    • Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America
    • Headquarters Office, 625 State Street, Schenectady, New York, United States of America
    • Rochester Office, 220 Alexander Street, Rochester, New York, United States of America
    • Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America
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